Multi-fold Business growth leading to multi-location presence, each managing its own IT infrastructure and local vendor ecosystem.
Increase costs and lower efficiency leading to a need for consolidation of IT management.
No clear outcome or value driven measurements of IT services and vendor performance.
Low use of innovations and future ready technologies due to existing contract structures.
Business case creation for the savings potential through consolidation of the vendors.
Identify the strong areas and core capabilities of the vendor eco system.
Recommendations and final assessment on the areas to drive consolidation
Simplify IT support management by streamlining multiple OEM and vendor contracts to the consolidating vendor with the expertise to care for all your technology support needs.
Improve availability, resolve issues quickly and reduce outages with our proactive, reactive, onsite and remote support for your multi-vendor services in client environment.
Design and deploy the overall service framework and enterprise dashboard to monitor, manage and recommend the continuous improvements.
Reduces costs by consolidating individually managed IT systems with one optimized streamlined partner.
Increases efficiency by centralizing support, making it easier to meet fluctuating needs among different facilities.
Prioritizes IT issues so that employees can always put customer first.