URI Technology

Enterprise Service
Capability Center – Design, Build, Operate

Capability Center – Design, Build, Operate

Typical client challenges

Devise a business case to set-up a Capability Center and seeking assistance towards the Strategic, Tactical and Operational aspects of a CC.

Establish and ramp up an measurable delivery framework for Offshore Development Centre (ODC) / Shared Service Centre (SSC) for ADM or BPO activities.

In-source into the Capability Center.

Business benefit and handholding of the center.

Our approach

Establish a Business case and Target Operating Model (TOM) for a Capability Center.

Advisory services for location selection, legal, tax considerations for setting up the center.

Support Infrastructure setup (facilities, networks) for the Center.

Services for Talent acquisition and Training.

Assist in Offshore transition and knowledge transfer.

Run the Program Management Office (PMO) for ensuring Delivery Excellence.

Organization change management.

Faster time to Market

Accelerate “time to value” for the Capability Center, faster infrastructure set up and rapid talent acquisition & onboarding.

Optimal Costs

Establish CC with optimal TCO, best in class process, methods, and tools.

Service Delivery

Managed in-sourcing from vendors. Integrating the services outcome to global priorities. Competency based skills exchange.