Keeping up with the pace of mobile can be difficult for most companies. Enterprises are struggling with:
High user expectations, Always on experience, Prioritizing use cases, B2C and B2E apps
Many device types, Constant OS updates, HTML5 and native apps, App backlogs
New form factors, BYOD & company-owned
Building mobile capabilities can help clients enhance engagement beyond traditional channels, introduce new products & services and redefine business models to drive growth.
Up to 25% revenue growth from new services, new customers, direct customer engagement and improved customer satisfaction, shortened sales cycle, etc.
Additionally, mobile can help clients transform operating models and processes across all functions to improve efficiency and productivity to take cost out.
Up to 80% reduction in servicing cost by utilizing a self-service mobile channel
Up to 30% employee / worker productivity gain from reduced downtime, increased responsiveness and decision-making speed
Significant business impact on both the business and the end-user.
Mobile amplifies the value of analytics, enabling the user with business insight when it matters most.
Apps are maximized with rich functionality they leverage native capabilities.
By centering the focus around the end-user, the apps empower employees to make smarter decisions.